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Following recent advice from the Government on the response to the Covid-19 coronavirus outbreak, and avoiding non-essential travel specifically to holiday parks, we have decided NOT TO OPEN AT EASTER. The park will remain closed until further notice. If you have booked a holiday with us we will contact you direct. We believe it is the only responsible option to take in order to safeguard our guests, staff, suppliers and the wider local community. All holidays and all monies paid are transferable to other dates this season or in 2021. For cancellations please refer to booking conditions at here . If you wish to contact us regarding your booking please email enquiries@stivesbay.co.uk. Please quote your booking reference. We wish all our customers and their families well at this very difficult time. We urge everyone to comply with government guidelines. Best wishes from all at St Ives bay.

Cancellation Cover

We would recommend taking out this cover. Please note the specific areas covered (see booking conditions No.3). No monies except those covered under the cancellation cover schemes are refunded.


  1. Refund of any deposit monies in full
  2. Refund of any balance of accommodation charges or other monies
  3. Relief from any further liability under your contract with the Company for accommodation booked and balance of charges due.

Period of cover

The cover operates from the day the reservation deposit payment is received in our office up to but not including the day of arrival.

Persons covered

Only those persons named on the reservation form for that individual booking.

Items covered

Illness, quarantine, jury service, death, disablement by bodily injury, medical advice following pregnancy, redundancy. For any person named on the booking.

Items excluded

Insanity, suicide, being under the influence of drugs or alcohol, any defect or infirmity or illness which existed at the time the cover becomes operative.


Claims must be notified without undue delay and confirmed in writing before the time of arrival, and must be substantiated by a Doctor’s certificate where applicable, or by authoritative proof.

Receipts/Acceptance payment

The receipt of payment will be acknowledged on the reservation invoice and such acknowledgement confirms the Company’s acceptance of the risk. The payment must be received at the time of booking and cannot be added at a later date or refunded once paid.


£12 per week per chalet, holiday house, caravan or touring pitch paid with deposit. This does not cover your personal possessions. Your own personal insurance or household insurance may cover personal accident, loss of money, luggage etc. Please check this prior to your holiday.

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Our offers are discounted prices for 2 Adults
2 Adults and 2 Children age 9 or under.

Babies of 18 months or under (max 2) do not count as a person. Where there is only one adult you can add an extra child. These offers are available mainly outside of the school holidays and are always availabale through our accommodation search.


Offers do not apply in conjunction any other offers. Normal booking conditions also apply. Extras such as cots highchairs and decks will be charged in the booking process.

Our prices include: all card and admin charges, linen in most units, use of indoor pool, beach access and car park, 24HR security, club entry, entertainment (when provided), TV electricity gas in our units, WIFI (not in unit). Please note other parks may charge ON ARRIVAL for some or all of these items! Availability Limited. Please check dates of which facilities are open on your holiday dates.

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